The Divan Istanbul City Hotel provides an outstandingly central location, just 20 minutes to Istanbul Ataturk International Airport with easy access to ring roads, the Bosphorus Bridge leading to the Asian side of Istanbul. It is also located in a major public transit hub, just two-minutes from the metro and dozens of municipal bus routes. The central hotel in Istanbul is also convenient to Istanbul's best shopping at the Cevahir Shopping Center, which is the second largest in Europe, the award-winning Kanyon Shopping Center, featuring the world's top luxury brands, as well as the Profilo and Metrocity shopping centres. Its central location also means that the Divan Istanbul City also offers easy access to the Taksim Square culture and nightlife district as well as the historic sites of the Old City.

The hotel offers services like concierge, limousine and vip transfers, safe deposit boxes at front desk, foreign exchange, laundry/dry cleaning, 24-hours room service, babysitting, doctor (on request), fitness center, flower shop, car park, and valet parking. The hotel offers business services like business center, meeting rooms, complimentary Internet, messenger/mail services, office equipment rental, and photocopy/fax services. Open for breakfast, lunch and dinner seven days a week, the Divan Pub serves an exclusive selection of the finest Turkish and international cuisine. The Overtime Bar is where Istanbul executives gather for an after work drink in a comfortable and contemporary setting.

The standard in room amenities include pillow menu, central heating/cooling system, complimentary Internet access, safe, IP telephone, satellite TV and movie channels, complimentary tea/coffeemaker, minibar, telephone in the bathroom, and hairdryer. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.